At KhudMukhtaar.com, we value your satisfaction and aim to provide a seamless experience. This policy outlines the conditions under which refunds and cancellations are processed.
1. Refund Policy
Digital Products (Courses, Subscriptions, and Downloads)
Digital products are non-refundable once accessed or downloaded. Refunds may be granted under the following conditions:
- You have not accessed the course content.
- The course or service was not delivered as described.
- You experience technical issues that we are unable to resolve.
Refund requests must be submitted within 14 days of purchase.
Physical Products (Books, Merchandise, etc.)
Refunds for physical items are available if:
- The item is defective, damaged, or incorrect.
- You notify us within 7 days of receiving the item and provide proof (e.g., photos).
Refunds will not be granted for incorrect shipping information provided by the user.
2. Cancellation Policy
Courses and Subscriptions
You may cancel your course purchase within 14 days of payment if you have not accessed the content. Subscriptions can be canceled at any time. Cancellation will stop future billing, but you will retain access to the subscription until the end of the current billing cycle.
Orders for Physical Products
Orders can only be canceled before they are shipped. Once shipped, the refund policy for physical products will apply.
3. Process for Refunds and Cancellations
To request a refund or cancel an order, please contact us at [Insert Contact Information] with your order details and reason for the request. Refund requests will be reviewed and processed within 7–10 business days. Approved refunds will be issued to the original payment method.
4. Non-Refundable and Non-Cancellable Situations
Refunds and cancellations will not be accepted in the following cases:
- The course has been accessed or downloaded.
- Refund requests are made after the specified timeframe.
- Purchases made during promotional sales or with discount codes.
- Issues caused by user error, such as incorrect shipping details.
5. Contact Us
If you have any questions or need assistance with refunds or cancellations, please contact us .
Thank you for choosing KhudMukhtaar.com. We are committed to ensuring a positive experience for all our users!
